Our completes and minces are packed in brown, recyclable boxes. Anything that doesn’t fit nicely in a box is vacuum packed and we are now using recyclable vacuum bags.
CHRISTMAS OPENING, DELIVERIES AND ORDER DEADLINES
We will be closed from 4pm on Monday 23rd December and will reopen on Friday 3rd January 2025
w/c 23rd December – order deadline Friday 20th December
We will be open for collections from 10am – 4pm Monday 23rd December.
Our usual Thursday delivery route will be moved to Monday 23rd December. Friday deliveries will be on Tuesday 24th December. Subscription renewal dates will be brought forward where necessary to facilitate this.
Any orders received after Friday 20th December will not be available until w/c 30th December.
w/c 30th December – order deadline Friday 27th December
Thursday and Friday deliveries will be back to our normal schedule. We will be open for collections on Friday 3rd January 2025.
Any order received after Friday 27th December will be available for collection/delivery week commending 6th January 2025.
Please note, if you have an existing subscription order you do not need to make any changes, your subscription will renew as normal and be delivered as per the schedule above. Where necessary we will bring forward your subscription renewal date to ensure that your order is renewed in time for delivery.
Thank you so much for your custom and support throughout 2024. Wishing all of our customers past, present and future a wonderful Christmas and New Year!
Deliveries/Collection Information
Orders for delivery must be received the day prior to the scheduled delivery day for your area. Please see our delivery schedule.
Collections can be made from our unit on Rich’s Sidings in Didcot and will be available from the date you select when you place your order. Please note, we are a working production unit so please bear with us if we cannot get to you immediately when you arrive.
We reuse all of our insulated outer packaging where we can (which is why sometimes it isn’t as pretty as we would like!) so please bring it back with you when you come to collect your order or leave it out for us to collect when we deliver!
Subscription Orders
When you create a subscription your first delivery will be the same week as long as it is received the day prior to the scheduled delivery day for your area. Your subscription will renew on the same day as your original order was placed at the interval you have selected. Please note that if you wish to make any changes to your subscription you will need to do this before it renews. You can make any changes to your subscription in your account on the website but please be aware that you will not be able to add anything that we do not currently have in stock.
Please note, all subscription orders must meet our minimum order level of £20/8kg (frozen food). We will reject any orders for delivery which are less than £20 or contain less than 8kg of frozen food – anything less than 8kg is very difficult to keep frozen during transit.
Delivery Schedule:
| Postcode | Usual Delivery Day | Delivery Charge | Cut Off Time |
|---|---|---|---|
| OX1, OX2, OX3, OX4, OX5, OX9, OX13, OX14, OX29, OX33, OX44, OX49 | Thursday | £2.50 | Wednesday 2.30pm |
| OX10 | Thursday | £1.20 | Wednesday 2.30pm |
| OX11, OX12 | Friday | £1.20 | Thursday 2.30pm |
| OX18 | Friday | £3.00 | Thursday 2.30pm |
| OX28, SN7 | Friday | £2.50 | Thursday 2.30pm |
| RG14, RG17, RG18, RG19, SN6 | Contact for details | £2.50 | Contact for details |
| RG20 | Contact for details | £2.00 | Contact for details |
| SN3, SN25, RG9 | Contact for details | £3.00 | Contact for details |