ORDERS & DELIVERY

CHRISTMAS OPENING, DELIVERIES AND ORDER DEADLINES

We will be closed for collections from 4pm on Friday 19th December and will reopen on Tuesday 6th January 2026.

Any orders for collection received after Thursday 18^th December will not be available until Tuesday 6^th January.

Deliveries w/c 22^nd December

Our usual Thursday delivery route will be moved to Monday 22nd December. Friday deliveries will be on Tuesday 23rd December. Subscription renewal dates will be brought forward where necessary to facilitate this.

Deliveries w/c 29th December

Our usual Thursday delivery route will be moved to Monday 29th December. Friday deliveries will be on Tuesday 30th December. Subscription renewal dates will be brought forward where necessary to facilitate this.

Please note, if you have an existing subscription order you do not need to make any changes, your subscription will renew as normal and be delivered as per the schedule above. Where necessary we will bring forward your subscription renewal date to ensure that your order is renewed in time for delivery.

Thank you so much for your custom and support throughout 2025. Wishing all of our customers past, present and future a wonderful Christmas and New Year!

Our completes and minces are packed in brown, recyclable boxes. Anything that doesn’t fit nicely in a box is vacuum packed and we are now using recyclable vacuum bags.

Deliveries/Collection Information

Orders for delivery must be received the day prior to the scheduled delivery day for your area. Please see our delivery schedule.

Collections can be made from our unit on Rich’s Sidings in Didcot and will be available from the date you select when you place your order. We are not open on Mondays for collections. Please note, we are a working production unit so please bear with us if we cannot get to you immediately when you arrive.

We reuse all of our insulated outer packaging where we can (which is why sometimes it isn’t as pretty as we would like!) so please bring it back with you when you come to collect your order or leave it out for us to collect when we deliver!

Subscription Orders

When you create a subscription your first delivery will be the same week as long as it is received the day prior to the scheduled delivery day for your area. Your subscription will renew on the same day as your original order was placed at the interval you have selected. Please note that if you wish to make any changes to your subscription you will need to do this before it renews. You can make any changes to your subscription in your account on the website but please be aware that you will not be able to add anything that we do not currently have in stock.

Please note, all subscription orders must meet our minimum order level of £20/8kg (frozen food). We will reject any orders for delivery which are less than £20 or contain less than 8kg of frozen food – anything less than 8kg is very difficult to keep frozen during transit.

Delivery Schedule:

Postcode	Usual Delivery Day	Delivery Charge	Cut Off Time
OX1, OX2, OX3, OX4, OX5, OX9, OX13, OX14, OX29, OX33, OX44, OX49	Thursday	£2.50	Wednesday 2.30pm
OX10	Thursday	£1.20	Wednesday 2.30pm
OX11, OX12	Friday	£1.20	Thursday 2.30pm
OX18	Friday	£3.00	Thursday 2.30pm
OX28, SN7	Friday	£2.50	Thursday 2.30pm
RG14, RG17, RG18, RG19, SN6	Contact for details	£2.50	Contact for details
RG20	Contact for details	£2.00	Contact for details
SN3, SN25, RG9	Contact for details	£3.00	Contact for details

ORDERS & DELIVERY

CHRISTMAS OPENING, DELIVERIES AND ORDER DEADLINES

Deliveries/Collection Information

Subscription Orders

Delivery Schedule:

Address:

Contact Us:

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ORDERS & DELIVERY

Deliveries/Collection Information

Subscription Orders

Delivery Schedule:

Address:

Contact Us:

FOLLOW US:

Stock Update December 2025